Captain Sir Tom Moore’s embarrassed daughter and her husband have seen their firm sink deeper into debt, owing them growing sums of money, as the company reported a loss of £117,000, based on the latest financial statements.
Hannah Ingram-Moore, aged 54, along with her spouse Colin, who is 68 years old, currently have an outstanding amount of £59,323 from Maytrix Group Limited as recorded by Companies House in 2024. This sum is higher than the £30,523 they were entitled to receive in 2023. The status regarding whether this payment has been made remains unclear.
During the same timeframe, the management consulting firm’s net assets declined from £5,385 to a negative value of £117,880.
Mr and Mrs Ingram-Moore found themselves at the center of controversy following their actions as COVID heroes.
Captain Tom
captivated the country as he completed 100 circuits around his garden to raise funds for charity.
NHS
prior to celebrating his 100th birthday in 2020.
Nearly £39 million was collected for NHS charities, and he received knighthood from the Queen in July 2020. Later that same year, his autobiography titled “Tomorrow Will Be A Good Day” came out. In the book’s introduction, he mentioned it provided an opportunity to generate additional funds for the charitable foundation created under his name.
However, after he passed away in 2021, the pair faced condemnation when the charity regulator revealed ‘persistent failings in governance and ethics.’ The investigation also showed that over £1 million was taken in his name through connections with the Captain Tom Foundation.
The pair even used charitable funds to construct an unauthorized spa in their backyard, which was subsequently commanded to be torn down. In January, they removed the name of the walking veteran from the charity established in his honor.
They’ve struggled with financial problems continuously since then—the value of their house in the beautiful county of Bedfordshire, where Captain Tom accomplished his remarkable achievement, has dropped three times from £2.25 million to £1.95 million as they urgently attempt to find a buyer.
Last year, Mrs. Ingram-Moore published her book titled “Grief: Public Face Private Loss,” yet she reportedly managed to sell just one copy per day.
According to Companies House records, the debt owed by the Ingram-Moores to their creditors rose by over £80,000 within a single year for Maytrix Group Ltd.
At the same time, their funds tied up in fixed assets dropped by over £60,000, while the amount of cash from debts owed and kept in banks as well as physical currency rose by under £20,000.
The company, run exclusively by the couple as directors, has also reduced its workforce from five individuals to just two during this timeframe.
The Maytrix Group reportedly claimed as much as £100,000 in furlough funds during a span of 10 months, according to government documents released last year that outlined furlough bailout payments.
In the meantime, the firm received £47,500 in coronavirus loans even though they made substantial profits throughout the pandemic.
Ms Ingram-Moore was also paid ‘thousands of pounds’ through her family company for appearances linked to her late father’s charity, it was revealed last August.
In 2021 and 2022, she allegedly served as the interim CEO of the Captain Tom Foundation, where she participated in and presided over award events. However, compensation for these engagements was directed to the Maytrix Group instead.
The BBC reported that she received substantial funds from Maytrix for her attendance at the Virgin Media O2 Captain Tom Foundation Connector Awards, even though promotional clips indicated she was there as a representative of the charity.
The event was named after the charity and had the charity logo on its award plaques.
She is thought to have been on a salary of £85,000 as the charity’s interim chief executive at the time.
The Captain Tom Moore Foundations accounts also showed that the firm made a large profit from expenses it charged the charity.
Maytrix Group was given back £37,942 in reimbursements ‘in respect of website costs (£5,030), office rental (£4,500), phone costs (£656) and third-party consultancy costs (£27,205)’, according to the foundation’s accounts.
A critical report published by the Charity Commission in November last year found that the Ingram-Moores benefited ‘significantly’ through their association with the high-profile Captain Tom Foundation and were guilty of ‘serious and repeated’ instances of misconduct, mismanagement and failures of integrity – among them the book deal.
According to the critical report, people were misled when purchasing products they believed would support the Captain Tom Foundation. This organization was established in May 2020 with the aim of continuing charitable fundraising efforts following the success of his sponsored walk.
Concerns initially emerged in February 2022 when reports indicated that out of the charity’s total spending of £400,000, approximately £240,000 was allocated for fundraising and administrative expenses. Additionally, it was revealed that £50,000 categorized as ‘reimbursed expenditure’ had been directed to enterprises overseen by the Ingram-Moores.
The Charity Commission learned that a book advance totaling £1.47 million was transferred to Club Nook, the privately owned firm established by them in April 2020. However, only £18,000 – equivalent to £1 per sold copy of their initial publication – ended up benefiting the charitable organization.
The filings made with Companies House for Club Nook revealed a significant decline in their financial standing as well. They reported net current assets totaling only £149, whereas the preceding year this amount was £336,300.
By April 2024, the firm owed creditors £67,000 according to their records. The liabilities were listed at a net amount of £19,246, down from £106,104 which was in surplus during the year ending April 2023.
In 2022, she and her spouse rejected a request from the Charity Commission to “uphold their pledge,” as stated by Captain Tom in his introduction. Despite being urged twice to “resolve the issue by contributing to the charity,” they turned down both requests.
The Commission released a 30-page report stating that Mrs. Ingram Moore was “not candid” about potential personal gains when she denied them. Prior to resigning, she earned an annual salary of £85,000 as the charity’s chief executive officer.
The Ingram-Moores issued a statement alleging that the charity watchdog had a ‘preconceived plan’ and was ‘falsely damaging’ their reputation.
In August 2021, the family caused additional outrage when they utilized the charity’s name to seek planning permission for constructing an indoor swimming pool within their Grade II-listed residence’s premises.
Originally sanctioned by the Central Bedfordshire Council due to its purportedly charitable aims, the family proceeded to construct an expanded facility that included amenities such as a swimming pool, spa, kitchen, and restrooms.
In revising their historical submission due to structural changes, they eliminated mentions of Captain Tom. Later, during the Charity Commission investigation, they stated that including him originally had been an oversight. They explained that this mistake occurred as they were preoccupied with extensive international media commitments at the time.
They were subsequently instructed to take down the structure, which was torn down in February 2023.
It took them multiple days to remove each individual tile from the roof and they were seen carrying fitness gear along with various possessions out of the structure.
Following the removal of the spa swimming pool by a crane over the weekend, an enormous void now gapes within the grounds of the spa facility.
The ex-CEO of the Captain Tom Foundation stated he was ‘astonished’ by his findings within the charity.
Jack Gilbert alleged that there were suspicious activities occurring within the organization and stated that Captain Tom’s daughter acted out of ‘a degree of personal interest’.
Mr. Gilbert assumed the role of chief executive from Mrs. Ingram-Moore and led the organization for half a year before an investigation by the regulatory body rendered the charity dormant.
He informed the BBC: “Upon my arrival, I have to say, I was astonished. The sheer volume of systems that failed to align with best practices left me quite surprised.”
Of course, one of my initial tasks was to secure legitimate charitable status for the organization, involving navigating various obstacles.
‘In reality, even though we had implemented numerous procedures, several crucial ones were still missing.’
Also among those criticising the Ingram-Moores was former Met detective Mick Neville, who said their behaviour ‘strikes me as greedy and wicked’.
In the meantime, ex-Liberal Democrat parliamentarian Norman Baker informed MailOnline: “At his age, Captain Tom captured the nation’s affection through his unselfish actions, earning widespread respect.”
‘To have his family now accused of misusing funds is not just extremely tasteless but also a violation of all that Captain Tom represented.’
MailOnline has reached out to Hannah-Ingram Moore for her comments.
Complete chronology of the Captain Tom Foundation dispute
March 2020
Captain Sir Tom Moore wins over the country’s affection and raises nearly £39 million for
NHS
charities by walking around his garden 100 times using a walking frame.
April 2020
Captain Tom joins forces with renowned vocalist Michael Ball and the NHS Voices of Care Choir to create a version of “You’ll Never Walk Alone.” This song was originally popularized by Gerry and the Pacemakers and later embraced by Liverpool FC.
Their rendition of the hit climbs to the top spot on The Official Big Top 40 chart.
More than 100,000 birthday cards were received for his centennial celebration on April 30. Additionally, Great Western Railway named one of their newly built trains after Captain Tom Moore, and they arranged a special Battle of Britain flypast to honor this significant occasion.
July 2020
Captain Tom receives knighthood from Queen Elizabeth II in a distinctive private event held at Windsor Castle.
In what year was the Captain Tom Foundation established?
September 2020
The Captain Tom Foundation has been established, motivated by the memory of his late wife Pamela, who passed away in 2006 following a struggle with dementia.
The organization seeks to tackle feelings of isolation and assist those experiencing loss.
New Year’s Eve 2020
The outline of Captain Tom is featured as a drone image during London’s yearly New Year’s Eve fireworks spectacle.
February 2021
Captain Sir Tom Moore passes away at 100 years old following a bout with both COVID-19 and pneumonia. His funeral is held in Bedfordshire.
August 2021
Hannah Ingram-Moore
, along with her husband, Colin, seek approval to construct a Captain Tom Foundation building on the grounds of their £1.2 million property in Marston Moretaine, Bedfordshire.
Hannah and Colin submit an application to construct an L-shaped structure adjacent to their land. Later, they propose adding a 50-foot by 20-foot poolhouse equipped with dressing areas, shower facilities, and restrooms, as per the planning records.
September 2021
The family of Captain Sir Tom Moore has released an illustrated children’s book called “One Hundred Reasons to Hope” to highlight the accomplishments of inspiring individuals throughout the pandemic.
What actions did Captain Tom’s daughter take?
February 2022
Hannah Ingram-Moore, Captain Tom’s daughter, shares that she continues to sense her father’s presence everywhere, as his family commemorate the one-year mark since the passing of the ex-Army officer.
The family becomes embroiled in controversy for the first time, after charities watchdog The Charity Commission announces it is investigating the Captain Tom Foundation following concerns over its accounts and governance.
Following the payment of more than £50,000 to firms operated by both Mrs. Ingram-Moore and her spouse, Colin, the probe was initiated.
In February 2021, they were both named trustees for the charitable organization; however, Mrs. Ingram-Moore stepped down after only six weeks, whereas Colin continued serving among the remaining three board members.
March 2022
Captain Sir Tom Moore’s daughter spoke out on ITV’s “ThisMorning” to defend the establishment of the charity, refuting claims that the organization created in honor of her late father ever considered naming her as CEO with a seven-figure compensation package.
June 2022
Following the identification of new concerns regarding the role of Captain Tom’s family within the organization, the Charity Commission initiates an investigation into the foundation.
The investigation will examine payments made by the charity to a firm associated with Mrs. Ingram-Moore and her spouse’s enterprises as part of an official inquiry focusing on the autonomy of the foundation from the family.
July 2023
The Captain Tom Foundation halts accepting donations due to an investigation into its financial matters by a charitable oversight body.
The planning authorities had previously instructed the demolition of an unauthorized structure at the family’s residence in Bedfordshire, following the rejection of belated applications for a construction that included a spa pool.
In 2021, Ms. Ingram-Moore and her spouse seek approval to build a ‘Captain Tom Foundation Building’ within the grounds of their residence in Marston Moretaine, located in Bedfordshire.
The structure received permission for use “in conjunction with the Captain Tom Foundation and its charitable goals,” however, this authorization was later rescinded following the construction of a more extensive facility that includes a spa pool.
Ms Ingram-Moore contests the demolition order.
September 2023
An investigation into the charity stated that it experienced a significant negative effect on its fundraising efforts. According to financial records, over £70,000 was paid to the late veteran’s daughter for her role leading the organization.
October 2023
During a planning session, the Ingram-Moores stated that the structure would serve as a facility for rehabilitation activities aimed at local senior citizens.
People thought the new structure would serve as a communal area to house thousands of cards and presents from fans. However, locals were shocked when plans for a bigger, upscale spa featuring a pool and sauna emerged instead.
Council planners say the new building was not what was intended and have ordered the couple to pull it down, issuing a ‘now unauthorised building’ notice.
In an appearance on Piers Morgan: Uncensored, Ms Ingram-Moore speaks out about earning a £85,000 salary during her tenure as the interim CEO of the Captain Tom Foundation.
She likewise admitted to taking £800,000 from books authored by the NHS fundraiser who was a war veteran.
She acknowledges receiving £7,602 in expenses for travel and administrative costs from June 2021 through November 2022.
Moreover, she admits that she received £18,000 for participating in the Virgin Media O2 Captain Tom Foundation Connector Awards in 2021, despite already being compensated as the CEO of the organization.
The funds were transferred to her family’s company, Maytrix Group, and she kept £16,000 for herself, contributing only £2,000 to the Captain Tom Foundation.
January 2024
Dismantling crews reach Hannah’s residence to begin demolishing her unauthorized £200,000 upscale spa facility at their family home, as they have been instructed to remove it.
June 2023
Colin Ingram-Moore steps down from his position as a trustee at the Captain Tom Foundation.
November 2023
Following a three-year probe, the Charity Commission released the outcomes of its mandatory investigation into the Captain Tom Foundation.
The disclosures were damaging. The commission determined that the pair was responsible for misconduct and cautioned that the public had been ‘deceived’ when purchasing products they believed would support the Captain Tom Foundation.
The Ingram-Moores family experienced their largest financial gain due to the ‘deceptive’ claim that the earnings from a £1.4 million book deal were intended for the organization.
The commission revealed they had been asked to ‘rectify matters by making a donation to the charity in line with their original intentions as understood by those involved’ but they had ‘declined to do so’.
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